Services & Lifecycle Support
Performance that lasts
the lifecycle.
Installing the system is just the beginning. 247 Energy enterprise service plans keep your asset performing at peak efficiency — with remote monitoring, planned maintenance, guaranteed response times, and dedicated engineering support.
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Enterprise
Service Plan
Bespoke full-lifecycle management for large portfolios, BESS parks, and critical infrastructure. Every element of our service offering is included — with SLA terms tailored to your operation.
- System commissioning & on-site handover
- 24/7 remote system monitoring
- Automated alarm & fault notification
- Software update management
- Email, phone & portal support
- Performance reporting — real-time dashboard
- Custom SLA
- Annuel, Bi-annual preventive maintenance
- Corrective maintenance included
- Dedicated field engineer assignment
- Fleet performance dashboard access
- SCADA / BMS solutions
- Spare-parts inventory management
- Capacity & uptime guarantee
- Dedicated account manager
Additional Services
Available à la carte.
EMS optimisation
Ongoing tuning of Energy Management System algorithms to adapt to evolving tariff structures, load profile shifts, and grid code updates.
Capacity augmentation
Modular expansion of installed capacity as your energy needs or grid connection grows — planned and executed by 247 Energy engineers.